Distributed systems became pervasive
High-end solutions (CA, BMC, HP, BMC) became commoditized (Solarwinds)
Too many monitoring tools (still applies) created information overload
Enterprises rely on antiquated tools, many have given up.
Diagnostics too challenging in distributed systems
Splunk unlocked it, but ELK has commoditized it.
Customer centricity is the key for digital business
Hasn’t yet been well adopted, penetration is still under 20%.
Microservices created too many instances creating too much data
Has not been solved, but open source is now growing up to handle scale.
Complex and distributed systems are difficult to diagnose
Beginning to evolve.
Jonah Kowall is the VP of Market Development and Insights at AppDynamics, driving the company’s product roadmap and vision, entry into new markets and providing technology and business insights. Previously 15 years as a practitioner at several startups and larger enterprises focused on infrastructure and operations, security, and performance engineering. In 2011 Jonah changed careers, moving to Gartner to focus on availability and performance monitoring and IT operations management (ITOM).