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Showing posts from September, 2007

Capacity Management

We have a serious issue around capacity management, and what the options are for doing a good job in capacity management. I feel there are the following types of methodologies going in order from fewest to most. Ignore capacity and just fight the fires as they arise. Pros: Easy, no additional work involved. Cons: Unhappy customers, lots of fires, no way to budget for growth or system changes. Treat capacity as a overall metric across unrelated systems, networks, and software. Pros: Gives you a overall idea of the usage of your capacity. Cons: No actionable information, thus you don't actually fix any capacity issues. Treat capacity as alarms, where we get a message and a ticket based on a capacity being passed. Pros: Gives you actionable alarms on capacity problems. Cons: Doesn't give you any priority, or prevent the alarms from being ignored (crying wolf). Treat capacity as reports. Pros: Gives you an idea of what you must take action on. Cons: No idea when you will run out o