Skip to main content

Capacity Management

We have a serious issue around capacity management, and what the options are for doing a good job in capacity management. I feel there are the following types of methodologies going in order from fewest to most.

  1. Ignore capacity and just fight the fires as they arise.
    1. Pros: Easy, no additional work involved.
    2. Cons: Unhappy customers, lots of fires, no way to budget for growth or system changes.
  2. Treat capacity as a overall metric across unrelated systems, networks, and software.
    1. Pros: Gives you a overall idea of the usage of your capacity.
    2. Cons: No actionable information, thus you don't actually fix any capacity issues.
  3. Treat capacity as alarms, where we get a message and a ticket based on a capacity being passed.
    1. Pros: Gives you actionable alarms on capacity problems.
    2. Cons: Doesn't give you any priority, or prevent the alarms from being ignored (crying wolf).
  4. Treat capacity as reports.
    1. Pros: Gives you an idea of what you must take action on.
    2. Cons: No idea when you will run out of capacity, floods email boxes with reports.
  5. Treat capacity as a statistical analysis.
    1. Pros: You can proper analyze the timeline for upgrades, hot spots, and products of importance.
    2. Cons: Requires more investment in software, and people.

We are at various maturities, but overall the idea is to get closer to number 5.

Comments

Popular posts from this blog

Dynatrace Growth Misinformation

For my valued readers: I wanted to point out some issues I’ve recently seen in the public domain. As a Gartner analyst, I heard many claims about 200% growth, and all kind of data points which have little basis in fact. When those vendors are asked what actual numbers they are basing those growth claims on, often the questions are dodged. Dynatrace, recently used the Gartner name and brand in a press release. In Its First Year as an Independent Company, Gartner Ranks Dynatrace #1 in APM Market http://www.prweb.com/releases/2015/06/prweb12773790.htm I want to clarify the issues in their statements based on the actual Gartner facts published by Gartner in its Market Share data: Dynatrace says in their press release: “expand globally with more than three times the revenue of other new generation APM vendors” First, let’s look at how new the various technologies are: Dynatrace Data Center RUM (DCRUM) is based on the Adlex technology acquired in 2005, but was cr...

Misunderstanding "Open Tracing" for the Enterprise

When first hearing of the OpenTracing project in 2016 there was excitement, finally an open standard for tracing. First, what is a trace? A trace is following a transaction from different services to build an end to end picture. The latency of each transaction segment is captured to determine which is slow, or causing performance issues. The trace may also include metadata such as metrics and logs, more on that later. Great, so if this is open this will solve all interoperability issues we have, and allow me to use multiple APM and tracing tools at once? It will help avoid vendor or project lock-in, unlock cloud services which are opaque or invisible? Nope! Why not? Today there are so many different implementations of tracing providing end to end transaction monitoring, and the reason why is that each project or vendor has different capabilities and use cases for the traces. Most tool users don't need to know the implementation details, but when manually instrumenting wi...

IBM Pulse 2008 - Review

I spent Monday-Wednesday at IBM Pulse in Orlando. It was a good show, but quite a few of the sessions were full when I arrived. It was frustrating because they didn't offer them more than once. The morning sessions were mostly pie in the sky, and not very useful to me. I got to spend a lot of time with senior people in engineering, architecture, and acquisitions/strategy. I also got to meet people I knew from online or other dealings with IBM. Overall, the show was a good use of my time, and I found it enjoyable. Here are some of my highlights: ITM 6.2.1 improvements including agentless capabilities and such. New reporting framework based on BIRT which will be rolling forward. New UI which is being pushed and was on display from TBSM 4.2. Hearing about what other customers are up to (mostly bad decisions from what I've seen). Affirmation of ITNM (Precision) as a best of breed tool, with a excellent roadmap. Some things which are bad and make no sense: Focus on manufactur...