Ignore capacity and just fight the fires as they arise.
Pros: Easy, no additional work involved.
Cons: Unhappy customers, lots of fires, no way to budget for growth or system changes.
Treat capacity as a overall metric across unrelated systems, networks, and software.
Pros: Gives you a overall idea of the usage of your capacity.
Cons: No actionable information, thus you don't actually fix any capacity issues.
Treat capacity as alarms, where we get a message and a ticket based on a capacity being passed.
Pros: Gives you actionable alarms on capacity problems.
Cons: Doesn't give you any priority, or prevent the alarms from being ignored (crying wolf).
Treat capacity as reports.
Pros: Gives you an idea of what you must take action on.
Cons: No idea when you will run out of capacity,…