I’m always looking for good ways to understand how companies invest money internally. When I was a Gartner analyst, I would keep an eye on data from Glassdoor and LinkedIn regularly to try to gauge the trends. I would use them in my understanding of companies versus what I was being told by the companies and end-users themselves. I always did this by checking content on the sites regularly and recording it into build patterns and trends. Thankfully, LinkedIn has come to the rescue by releasing the Premium Insights feature on company pages . I’ve been looking at this data, and I’m finding some interesting trends regarding what it uncovers. I’m also going to compare the LinkedIn data with the Gartner data which shows market share and revenue. I’m going to have a look at the larger companies in ITOM to compare those which are investing for the future of their customers and those who seem to prioritize other functions. I’m going to look at Support and Engineering percentages a...
Jonah Kowall is the VP of Market Development and Insights at AppDynamics, driving the company’s product roadmap and vision, entry into new markets and providing technology and business insights. Previously 15 years as a practitioner at several startups and larger enterprises focused on infrastructure and operations, security, and performance engineering. In 2011 Jonah changed careers, moving to Gartner to focus on availability and performance monitoring and IT operations management (ITOM).